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Managed operations + digital solutions

People, software and AI—built to move your business forward.

CallVora combines UK-led customer operations with custom software, CRM solutions, web and mobile apps, and AI bots—so every conversation and system works toward growth.

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Managed operations

We don’t just answer your calls. We turn them into opportunities.

  • Call answering
  • Dispatch and scheduling
  • Customer support
Digital solutions

Technology shaped around how your operation actually works.

  • Custom software and CRM
  • Web and mobile apps
  • AI bots and automation
Built for better outcomes

More calls answered. More leads captured. More appointments booked.

UK-led account management
Secure access controls
GDPR compliant
24/7 coverage options
Call recordings where approved
CRM and system integrations
Two capabilities. One accountable team.

Support the operation—or build what it runs on.

Choose trained people, purpose-built technology, or both. We scope every engagement around the outcome your business needs.

Digital solutions

Custom Software Development

Purpose-built systems that remove manual work and fit the way your team operates.

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Digital solutions

Custom CRM Solutions

Customer and workflow management designed around your pipeline, data and reporting needs.

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Digital solutions

Web Applications

Responsive, reliable web products for customers, teams and operational workflows.

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Digital solutions

Mobile Applications

Practical iOS and Android experiences connected to the systems behind your business.

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Digital solutions

AI Bots & Automation

AI assistants and workflow automation that handle routine work and support faster responses.

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Industries we support

Industry context changes everything.

Our people and digital solutions are shaped around real workflows, terminology, systems and customer expectations.

Food delivery

Order calls, restaurant updates, driver coordination — inside your delivery platform.

Trucking dispatch

Driver calls, load progress and follow-ups logged in your trucking CRM.

Cab dispatch

Booking calls, passenger support and driver coordination in your dispatch system.

Call centre, inbound

Calls answered on your script, escalated by your rules. Nothing improvised.

Healthcare scheduling

Appointments booked, reminders made, patient calls handled in your practice software.

E-commerce support

Order status, returns and customer queries answered from your helpdesk.

Real estate

Enquiry calls, viewing bookings and lead qualification straight into your CRM.

How it works

One clear path from brief to better operations.

01

Discover

We learn the outcome, users, workflows and systems behind your brief.

02

Scope

We define responsibilities, requirements, access, milestones and a clear delivery plan.

03

Build & Prepare

We train the team, build the solution, or coordinate both against the approved scope.

04

Launch & Improve

We go live with visibility, support and a practical path for continuous improvement.

Pricing by engagement

Clear for operations. Tailored for technology.

Managed support starts with a simple hourly rate. Digital work is scoped around the product, integrations and delivery plan.

Managed operations · Global delivery from
£3.50/ hour / agent

UK-led onboarding, quality assurance and account management. Delivery-team location is agreed before launch.

  • No setup fee
  • Use your existing systems
  • Approved tools and scripts
  • Scope confirmed before start
Plan your coverage
Digital solutions
Scoped to your project

We define the goals, features, integrations, delivery stages and handover before confirming a tailored quote.

  • Custom project scope
  • Milestone-based delivery
  • Ownership and handover agreed
  • Ongoing support available
Request a project quote
Tell us what you need

Start with one clear brief.

Tell us whether you need managed operations, a digital solution or both. We will only ask for the details relevant to your project.

Your brief

What do you need?

Required fields

Managed operations

Tell us how the work runs.

🔒 Emailed directly to our team. Nowhere else.
Common questions

Before you write the brief.

Can you work with our existing CRM?

Yes. Our managed operations team can work inside the CRM or dispatch platform you already control, using only the access and workflows you approve.

Can CallVora build a custom CRM?

Yes. We can design and develop a CRM around your pipeline, roles, workflows, reporting and integration requirements. A custom CRM is a separate digital project and is never required for managed operations.

Do you build both web and mobile applications?

Yes. We build responsive web applications and mobile experiences for iOS and Android, including the APIs and integrations needed to connect them to your operation.

What kind of AI bots do you build?

We build customer-facing and internal AI assistants, including enquiry handling, knowledge support, workflow automation and structured handoff to your team. The exact boundaries are agreed during scoping.

Can we define exactly what the agent does?

Yes. Tasks, access, scripts, statuses and escalation rules are agreed before support begins. Nothing is improvised on a live call.

Can we choose the hours we need?

Yes. Tell us the coverage in the brief. Availability and the final arrangement are confirmed during the review.

How is pricing decided?

Managed operations starts from the published hourly rate and varies by coverage, volume and headcount. Digital solutions are quoted after the goals, features, integrations and delivery plan are scoped.

Who owns a digital product after delivery?

Ownership, source-code handover, hosting access, documentation and ongoing support are agreed in the project scope before work begins.

What happens after we submit?

We review whether you need managed operations, a digital solution or both, then contact you to confirm fit and shape the next step.